1. Be aware of open and closed body language
2. Seek common interests, goals, and experiences with the people you meet
3. Be open to answering common ritualistic questions.
4. See that the time is balanced between giving and receiving information.
5. Be able to speak about a variety of topics and subjects
6. Be willing to express your feelings, opinions, and emotions to others.
7. Start and end your conversations with the person's name and a handshake or warm greeting.
8. Visually show others that you are enjoying your conversation with them
9. Look for the positive in those you meet
10. Use "I" when you speak about your feelings and personal things, rather than "you"
INAAO
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